Diagnose clearly. Fix what’s in the way. Leave the system stronger than I found it.
I don’t start with a packaged program. I start with how work actually moves through hiring, onboarding, performance, policy, and the leadership team — then we choose the smallest set of changes that will hold.
How I typically work
Listen and map.
Understand the business goal, the current employee lifecycle, and where work is slow, risky, or owned by no one.
Name the constraint.
Separate legal or policy requirements from local habit. Be clear about what is a process problem, a systems problem, and a leadership problem.
Design what comes next.
Process, RACI, policy, and tools — written down so someone else can run them.
Install and enable.
Managers and HR partners have to be able to use what we build. A short action plan and real enablement matter more than a long slide deck.
Hand off.
Fractional work should end with a function the company can operate, not a dependency on me.
When they fit the problem, I use tools such as Lean/Six Sigma (DMAIC), process and value-stream mapping, Workday-oriented process design, and structured hiring standards.
One rule I come back to, from a parable I wrote years ago: learn how they do the work first, then improve it. Arriving with a lighter and declaring the old fire obsolete is a good way to get eaten by the village.
MBTI sessions
I offer MBTI sessions for individuals and teams. I am an MBTI Certified Practitioner through The Myers-Briggs Company.
I use MBTI to help people talk about how they take in information, make decisions, and work with one another — not as a sorting tool for hiring, and not as a substitute for clear roles, good management, or fair process.
In practice, that can look like individual interpretation, a team session with a written report, and a 30-day action plan the team actually follows. I have done this work with finance and marketing teams at a growth-stage fintech.
If you already know you want MBTI work, say so when you book a call. We can also decide on a call whether it belongs in a broader engagement.